General Terms and Conditions
1. Registration process
You can register online, by email, post or fax. Please make sure to complete your registration in full. Registrations are accepted in the order they are received. Once we have received your registration, you will get a confirmation containing all key details. This confirmation makes your registration binding.
2. Rights to make changes
For important reasons, we reserve the right to cancel an event, even if you have already received a registration confirmation.
3. Prices
The prices listed in the continuing education programme apply. Partial attendance and/or missed training days do not entitle you to a reduction of the agreed participation fee or to attend a replacement event. Any other costs associated with participation (e.g. travel expenses) must be borne by you.
4. Payment terms
Invoices are issued after the event and are due for payment within 14 days of the invoice date without deduction, unless otherwise agreed in individual cases.
5. Cancellation terms
You may cancel your registration free of charge up to 3 weeks before the event begins. If you cancel at a later date, the following fees apply:
- up to 7 days before the event starts: 50% of the participation fee
- less than 7 days before the event starts: 100% of the participation fee
Cancellations must be made in writing. You may name a substitute participant free of charge.
6. Certificate of participation
All participants will receive a certificate of participation from us.
7. Data protection
The personal data you provide will be collected, stored and processed solely for correspondence with you and for registering, organising, running and administering the event. Collecting this data and providing it is necessary to properly ensure your participation in one of our events under the contract. Without your details, we cannot confirm your participation.
Your personal data will be deleted once the event has been fully processed. For selected measures, data will be shared for the purpose of partial funding.